adib Bank

Abu Dhabi Islamic Bank (ADIB)

Last Updated on 11 January 2021
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  1. About ADIB
  2. Banking Products & Services
  3. Online Banking
  4. Popular Products & Services
  5. Other Services
  6. Card Offers
  7. ADIB awards & Achievements
  8. Customer Support

About ADIB



You can expect transparency in services, an atmosphere of hospitality and tolerance followed by the nature of simplicity and sensibility in your association with ADIB. It works towards becoming the best regional bank with a mission to provide Islamic banking solutions to its customers. 

ADIB was
established in the year 1997 by the Abu Dhabi Investment Authority (ADIA) in its headquarters in Abu Dhabi. In the year 1998, it has begun its commercial operations. They provide services with respect to Shari’a principles.   ADIB ATMs are widespread in the UAE region. There are ATM kiosks in every locality. Overall there are 600+ ADIB ATMs in the UAE region. There are 100+ branches in the UAE region. They work from 10 am - 10 pm, Saturday to Thursday.  They also have branches in Iraq, Saudi Arabia, United Kingdom, and Egypt regions. 

Banking Products & Services

ADIB offers a wide range of products & services to its customers. Here is the list of the same.


Personal Banking

Accounts

Current Account

Ghina Savings Account

Banoon Children’s Savings Account

Short tern Investment Account

Savings Account

Ghina Salary Account

Electron Account

Investment Deposit Account

ADIB UAE-Egypt Account

ADIB Student Account

ADIB Salary Bonus Programme


Cards

Etisalat Cards

ADIB Rewards Cards

Cashback Cards

ADIB Booking.com Cards

Etihad Cards

Cashback Cards

Business Covered Cards


Financing

Personal Finance

Debt Settlement

Education Finance

Boat Finance

Home Finance

Car Finance

Travel Finance

Goods Murabaha

Takaful

Motor Takaful

Medical Takaful Individual

Personal Finance Takaful


Covered Card Takaful

HYAT - Superior Family Takaful

ADIB Future Safe


Priority Banking

ADIB Gold

ADIB Diamond

Business Banking

Business Accounts

Business Elite

Business One

Business Premium

Merchant Account

Business Finance

Trade Finance

Savings & Investments

Business Short -Term Investment Account

Business Time Deposit

Investment Solutions

Business Savings Account

Business Wakala Deposit



Online Banking


ADIB Online Banking Registration

Once you’ve opened your bank account with ADIB, you can proceed for self-registration for internet banking. Before registering, keep the Cards, Bank account details.


Steps to register for ADIB Internet banking:

  1. Visit ADIB website (https://www.adib.com/en)
  2. On the homepage, click on the register online option present at the top-right hand side.
  3. It will redirect you to the login page, click on “New user? Click here to enroll”
  4. It will redirect you the online banking registration page
  5. Select ADIB the registration process Using ATM/Debit card or Using Account Number
  6. Enter your ATM/Debit Card Number.
  7. Read and agree to Terms & Conditions and click NEXT.
  8. Enter your ATM/Debit Card PIN.
  9. Request an OTP to create your User Id & Password.
  10. Confirm your registration by login


ADIB  Online Banking Login

Using ADIB internet banking you can easily operate your bank account from anywhere with just a few clicks. Before logging to internet banking, keep the login id and password.


Steps to log in to Internet Banking

  1. Visit ADIB website (https://www.adib.com/en)
  2. On the homepage, click on the login option present at the top-right hand side.
  3. It will redirect you to the login page
  4. Enter the User ID or ATM/Debit and click enter
  5. Enter your internet banking password.
  6. You’ve logged in to your account, now can access the online banking features


ADIB Online Banking Reset Password

ADIB Internet banking provides a lot of banking services online to its customers anytime, anywhere. In case you forgot the password you can quickly regenerate it online. Before resetting the password, keep the ADIB Account Number or your ATM Card Number or Covered Card Number


Steps to change or reset the net banking password

  1. Visit ADIB website (https://www.adib.com/en)
  2. On the homepage, click on the login option present at the top-right hand side.
  3. It will redirect you to the login page
  4. Click on forget password
  5. Enter your 8 digits Account Number or 16 digits ATM Card Number or Covered Card Number, without any spaces
  6. In the next step, you can reset your password.
  7. Kudos!! Your password has been changed and now you can log in using the new password

Note: Don't share your bank passwords, PINs with anyone

Popular Products & Services


Abu Dhabi Islamic Bank (ADIB) provides different types of financial products in the UAE and other regions. The flagship products include Cards, Finance, Bank Accounts, Priority Banking, etc. Here are the popular financial products:


Cards:

ADIB offers various cards for different purposes to suit everyone’s needs. There are different types of cards available with a salary range from AED 5K. Like, ADIB Cashback Visa Platinum Card, ADIB Etihad Guest Visa Platinum Card, ADIB Visa Cashback Card, ADIB Value+ Card,  etc. You can even enjoy the different features like free access to airport lounges, get discounts at selected restaurants, etc with an annual fee AED 0, and many more. Read more Bank Accounts: Different types of bank accounts meet unique requirements. It is wise to put money into the best account and to make use of the right tools, depending on your goals. ADIB provides different Bank Accounts according to your requirements like Student Account, Savings Accounts, Children’s Savings Account, Recurring Investment Account, Ghina Savings Accounts,  etc.  Finance: ADIB provides different types of loans for unique requirements like Personal Loan, Debt Settlement for UAE Nationals, Home Loan, Car Loan, etc.


ADIB Smart Banking Account:
 ADIB provides Smart Banking account which is a Digital Banking zero balance account that helps in easy and comfortable banking. It is a digital banking interest-bearing account. It provides a facility to open the bank account online instantly. ADIB Smart Deals: ADIB customers can avail of several deals provided exclusively for them. They offer dinner deals, shopping, lifestyle, travel, everyday rides, wellness, entertainment and much more. 

Other Services

ADIB Online Banking:
ADIB online banking services can be availed to get banking done at anytime and anyplace. Online banking users can perform transactions, send money, get account details, download ADIB bank statements, redeem card reward points, and much more.  

ADIB cash deposit machine:
Instead of visiting the branch to deposit cash, ADIB provides cash deposit machines which make the work of depositor easier. There are about 100 ADIB cash deposit machines in the UAE.  ADIB Safety lockers:
ADIB account holders can avail safety lockers to store valuable items. These lockers can be availed by both companies and individuals. There are some charged levied on usage of these safety vaults.   ADIB website tools:
Apart from the usual banking services, ADIB provides tools like Retirement Planner, Savings Planner on their website which can help the visitors in planning the requirement. Visitors can also get IBAN details which can help during fund transfers.  ADIB Subsidiaries
  • MPM Properties
  • ADIB Securities
  • Saudi Finance

ADIB KYC 

ADIB KYC can be done online by visiting ADIB KYC page. Enter your ADIB Customer ID or Account Number or Debit Card Number or Covered Card Number. Documents required for ADIB KYC are, 

  • For UAE Nationals: 
    - Valid passport or 
    - Valid Emirates ID or Self-Attested MARSOOM document  
  • For Residents:
    - Valid Passport 
    - Valid Emirates ID
    - Valid Residence Visa 
  • For Non-Residents: 
    - Valid Passport 
    - Valid Trade Licence  

Card Offers

Bank offers various discounts, deals, and promotions on shopping, dining, travel, hotels, entertainment, education, health, and wellness, etc. Visit ADIB card offers page for further details.

ADIB awards & Achievements


Year

Award Name

Award By

2014

Best over all Islamic Bank

Islamic Finance Ne​ws

2014

Best Bank in the UAE

Banker Magazine ​

2014

Best Overall bank in customer experience in the GCC

Euromoney cash management survey

2014

Best call center in the UAE

Ethos Consultancy​

Customer Support

The bank provides customer support 24/7 to its customers. You can get in touch with the bank via call or email on +971 8002828 and customerservice@adib.ae. Visit ADIB Customercare Support page for further details.

CEO: Mazin Manna

Chairman: H.E. Jawaan Awaidha Suhail Awaidha Al Khaili

Founded Year: 20 May 1997

Head Quarters: Abu Dhabi

Swift Code: ABDIAEAD

Total Assets: AED 124 Billion

Net Profit: AED 748.3 Million

Bank Website: www.adib.ae

Savings Account Savings Account
Home Loan Home Loan
Car Loan Car Loan
Credit Card Cards
Prepaid Card Prepaid Card
Personal Loan Personal Loan
Current Account Current Account
Deposit Account Deposit Account
Islamic Account Islamic Account
Premier Account Premier Account
Childrens Account Childrens Account
Sme Account SME Account
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Savings Account Provided by ADIB

Student Account

Min Balance to Maintain

0

Monthly Fee

0

Relationship Manager

No

Currency Account

Yes

0

Min Balance to Maintain

0

Monthly Fee

No

Relationship Manager

Yes

Currency Account

Savings Account

Interest Rate

0.51%

Min Balance to Maintain

3K

Monthly Fee

0

Annual Fee

0

Relationship Manager

No

Currency Account

Yes

0.51%

Interest Rate

3K

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

No

Relationship Manager

Yes

Currency Account

Banoon Children’s Savings Account

Min Balance to Maintain

0

Monthly Fee

0

Relationship Manager

No

Currency Account

Yes

0

Min Balance to Maintain

0

Monthly Fee

No

Relationship Manager

Yes

Currency Account

Recurring Investment Account

Min Balance to Maintain

20K

Monthly Fee

0

Annual Fee

0

Relationship Manager

No

Currency Account

No

20K

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

No

Relationship Manager

No

Currency Account

Ghina Savings Account

Min Balance to Maintain

3K

Monthly Fee

0

Relationship Manager

No

Currency Account

Yes

3K

Min Balance to Maintain

0

Monthly Fee

No

Relationship Manager

Yes

Currency Account

Smart Banking Account

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

0

Minimum Salary

5K

Relationship Manager

Yes

0

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

5K

Minimum Salary

Yes

Relationship Manager

Amwali Account

Min Balance to Maintain

0

0

Min Balance to Maintain

0

Minimum Salary

Frequently Asked Questions

⭐ Are non-UAE residents eligible for a personal finance in ADIB?

No. Only UAE residents are eligible for a personal finance in ADIB.

⭐ Is the ADIB mobile app provided for free?

Yes. The ADIB mobile app is provided for free.

⭐ What are the services provided on ADIB Phone banking?

ADIB Phone banking provides services like account balance inquiries, transfer funds, account statements fax, lost cards report, activation and de-activation of the cards, pay utility bills and much more.

⭐ Is the phone banking provided on all the services?

It is provided on ADIB current accounts and savings accounts.

⭐ How to update my Emirates ID at ADIB?

You can get it updated by visiting any of the nearest ADIB branches or at any ADIB ATMs.

⭐ Is ADIB Bank open on Saturday?

Yes, ADIB Bank is open on Saturday’s

⭐ What are ADIB Bank branches in Dubai?

To find the branches of ADIB Bank in Dubai and in UAE you can visit ADIB Customer care page.

⭐ What is ADIB Bank working hours in Dubai?

ADIB Bank working hours are - 7:30 AM to 02:00 PM or 8:00 AM to 03: PM. Time may vary for some branches.

⭐ What is ADIB Bank fixed deposit rates?

The profit rates on the ADIB fixed deposits depend on the investment amount.

⭐ Where is ADIB Bank headquarters?

The ADIB Bank headquarter is located in Abu Dhabi, United Arab Emirates.

⭐ What is the ADIB Bank number?

You can call on +971 8002828 to instantly connect with ADIB Bank customer service or you can visit our customer care page to get the Contact details of a particular ADIB bank branch.

⭐ Are there any additional charges levied to avail ADIB Online Banking services?

No. ADIB online banking services are provided for free on no charges.

⭐ How can I open the ADIB Bank account?

You can open the ADIB Bank account in the following ways-

  • If you are an existing ADIB customer you can Instantly open ADIB online saver account through Internet banking. It is a zero balance account
  • Download the ADIB mobile and you can Instantly apply for an ADIB account
  • Visiting the nearest ADIB Bank branch

⭐ How to close the ADIB Bank account?

You can visit the nearest ADIB branch and submit the request to close the account or you can call the customer care executive of the bank to close the account.

⭐ How to get the ADIB Bank statement?

You can follow these steps to get ADIB Bank statement- Login to ADIB internet banking> click on account services tab> Double click on the required account no > select the Date Range and click GO > Download the statement in pdf format

⭐ What is epin in ADIB Bank?

The ADIB e-pin is the password to safely access the Internet, mobile, and phone banking. To view your online account and perform online activities.

⭐ What is the minimum balance requirement for the ADIB bank account?

With ADIB smart banking you can open a zero balance account i.e no minimum balance requirement.

⭐ What is the interest rate of the ADIB Personal loan?

ADIB personal loan helps in meeting the major financial needs. Both expatriates and UAE nationals can apply for the loan.

  • The Interest rate on the personal loan for UAE Nationals is 6.75%-20.00% p.a (Reducing Interest Rate)
  • The Interest rate on the personal loan for UAE Expats is 6.75%- 20.00% p.a(Reducing Interest Rate)

To get the complete detail about ADCB personal loan you can visit ADIB personal Loan Page

⭐ What is ADIB Bank personal loan eligibility?

To apply for an ADIB Bank personal loan both Expats and UAE nationals should have a minimum salary of AED 8000. The minimum age eligibility to apply for an ADIB personal loan is 21 years.

⭐ Do we need to apply for a new ADIB Covered or Debit Card to use the Websecure?

No. The ADIB WebSecure Service protects your existing cards.

⭐ Can I redeem all the reward points earned on ADIB cards at once?

Some of the rewards come with an minimum redemption cap. Before redemption ensure you have enough points to redeem.

⭐ What is ADIB Websecure Service's benefit?

ADIB Websecure protects you from unauthorized transactions when you shop online, as the payment will only be allowed if you enter your personal ADIB Websecure password.

⭐ Can I earn ADIB reward points on cash withdrawal at ATMs?

No. You can't earn ADIB reward points on withdrawing cash at ATMs.

⭐ How to use the ADIB Bank IBAN generator?

Visit ADIB IBAN generator page > Enter your ADIB account number > Click on Generate IBAN

Latest Updates About ADIB

ADIB wins best Islamic bank in Middle East & UAE at EMEA

07 March 2020

At the EMEA Finance Middle East Banking Awards, ADIB wins 'Best Islamic Bank in the Middle East,' and 'Best Islamic Bank in the UAE.

ADIB targets ‘Digital Branches’ to attract tech-savvy customers

26 January 2020

 ADIB targets 'digital branches' to attract tech-savvy customers. Until now, 75 of its 87 branches have been reconfigured by Abu Dhabi Islamic Bank.


ADIB creates next-generation banking services at the new innovation center “ADIB Simple Lab”

30 October 2019

The leading financial institution, Abu Dhabi Islamic Bank (ADIB), has established a new innovation center, known as "ADIB Simple Lab," with the aim that banks should be simple, friendly and convenient for customers, to create and invest in new technologies

ADIB launched “Express Finance” service for Mobile Banking Users

14 June 2019

ADIB launched an “Express Finance” service for its mobile banking users. With the help of “Express Finance”, customers can apply for personal finance instantly using their mobile and get funds on the same day.