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Mashreq Customer Care Contact Numbers in UAE
General
Credit Card
Debit Card
Loan
Bank Account
Banking Services
Branches
Grievance Cell
Complaint To Central Bank
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Contact Mashreq Bank
Customer can call on Mashreq bank 24/7 customer care number for any kind of questions, queries, feedback or complaint & can do the direct message via its social media channels.
Customer Support | Contact Details |
Contact Number | |
Contact Form | |
Email ID | |
Facebook Messenger | |
Twitter Direct Message | |
Instagram Message |
Credit Card Customer Care Numbers
Mashreq bank credit cardholders can call the bank’s credit card service number & get instant service related to their credit card so note the below numbers -
Credit Card Type | Contact Details |
Solitaire Credit Card | 4244455 |
SmartSaver Global Credit Card | 4244444 |
Platinum Elite Visa Credit Card | 4244400 |
Smiles Credit Card | 4244444 |
Smart Saver Titanium Mastercard Credit Card | 4244444 |
Corporate Credit Card | 800 2278 |
Debit Card Customer Care Numbers
For any kind of information about Mashreq Bank Debit Cards, you can call these below numbers.
Debit Card Type | Contact Details |
Platinum Debit Card | |
Visa Signature Debit Card | 80044653 (inside the UAE) +9714424 4653 (outside the UAE) |
Note - If customers want to activate your Platinum Debit Card & generate Pin then SMS ‘DCA’ space ‘last four digits of your card number’ space to 4250 through the registered mobile number.
Loan Customer Support Numbers
By using the mentioned method customers can get answers to their queries regarding their loans and EMIs.
Loan | Contact Details |
Home Loan for Residents | |
Home Loan for Non UAE Residents | Dubai & Abu Dhabi - 80044653 (GOLD) Dubai +971 4 4244653 Doha +974 4408 3333 |
Commercial Mortgage Loan |
Customer Care for Bank Accounts
For any kind of information of Mashreq Bank Accounts, you can call the below number.
Bank Account | Contact Details |
Mashreq Fixed Deposit Account |
Contact Details for Banking Services
Customers can avail the benefits of other banking services using the method mentioned.
Banking Service | Contact Number | Address | Timings | Fax No. | Swift Code |
Mashreq Private Banking | +971 4 3632323 Dubai Abu Dhabi Enquiry Number | l Ghurair Head Office, 6th Floor,Deira, Dubai Level 20, Tower 3 Etihad Towers, Abu Dhabi, UAE | Sun to Thu 8.30 am to 5.30pm)
| +971 4 4247182 Dubai +971 2 658 2895 Abu Dhabi | |
Swift Transfer | Al Ghurair City, 339-C, AGC, Al Riqqa Street, Dubai - UAE | BOMLAEAD |
Mashreq Bank Branches & Contact Details
For resolving the local queries you can visit the nearest bank branch or can connect at the following branch numbers.
Branch Name | Bank Address | Number | Timings |
Al Wahda Mall : Express Banking | Unit no: E137, First floor - Al Wahda Mall, Old Airport road, Abu Dhabi, UAE | 10:00am-10:00pm (Saturday to Thursday) | |
Yas Mall : Express Banking | Unit no: LG005, Lower Ground Floor, Yas Mall, Abu Dhabi, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Mussafah Branch | Building # N - 1(Mohd. Zayed Al Mansouri Building),M10, Musaffah Industrial Area. Near Abudhabi Municipality Musaffah, Abudhabi. | 8AM to 3:30PM - Saturday to Thursday | |
Al Ain Main : Full Service | Building of Al Mansour Saif Rashed Salmeen Al Mansoori, Osman Bin Affan street, Next to Al Ain Mall, near Al Muraba'a Police station, Al Ain, UAE | 08:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Abu Dhabi Main : Full Service | Ground Floor, Blue Tower, Khalifa St., Near Lake park, Corniche road, 1st street, Abu Dhabi, UAE | 08:00 am to 03:30 pm (Saturday to Thursday) | |
Khalidia : Express Banking | Ground Floor, Zayed First St. Khalidiya Area, Sheikha Wadeema Al Nahyan Bldg. near Khalidia Park & Prestige Cars showroom, Abu Dhabi, UAE | 08:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Dubai Festival City : Smart Branch | Ground Floor, IKEA Wing, Dubai Festival City Mall, Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Dafza Branch | Mashreq Bank 3E / G02, Dubai airport free zone authority,Building E 3 ,Dubai | 08:00 am – 03:30 pm (Saturday to Thursday) | |
Mercato Mall : Smart Branch | First floor, Mercarto Shopping Mall, Jumeirah Beach Road, Jumeirah 1, Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Mercato Mall : Smart Branch | First floor, Mercarto Shopping Mall, Jumeirah Beach Road, Jumeirah 1, Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Dubai Internet City : Full Service | Plot No A 009-010, Al Farqad Street, near US Telecom, Samsung building, Electronic Commerce & Media Free Zone Authority, Sheikh Zayed Road, Dubai, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Dubai Mall : Express Banking | Unit # LG-176, financial institution block, near Dubai Mall fountain and Aquarium, Dubai Mall, Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Ghusais : Express Banking | Shop # 23, Ground Floor, Obaidulla Building, Amman Street, Opposite Dubai Slaugher house, Ghusais, Dubai, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Ibn Batutta Mall : Express Banking | Unit No. 22 Andalusia Court, Ibn Battuta Mall, Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Jumeirah : Mashreq Gold and Express Banking | Unit No.1, Plot No. 3320883, Jumeirah Beach Road, adjacent to Manchester clinic Jumeira and near to The Beach Centre, Jumairah, Dubai, UAE | 08:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Mall of Emirates : Express Banking | Shop GX-01, Ground Floor, Mall of the Emirates, Al Barsha, Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Mirdif City Centre: Express Banking | Mirdif City Centre, Mirdif, Sheikh Mohammed Bin Zayed Road - Dubai, UAE | 7 days a week (10:00 a.m. to 10:00 p.m.) | |
Muraqqabat : Full Service | Ground Floor, Nojoum Hotel apartment building, Abu Bakr Al Siddique Road, Opposite to Al Qabayl centre & beside Hamrain Centre, Al Murraqabat Area, Dubai, UAE | 8:00 am - 03:30 pm (Saturday to Thursday) | |
Riqa : Full Service | Ground Flr, HO Building, Omar Ibn Al Khatab Rd, Next to Al Ghurair Center, and near to Fish round about, Union Metro station, Deira, Dubai, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Sheikh Zayed Road : Business Banking and Express Banking | Al Hawai Tower, DIFC Metro station across the road, near Chelsea tower on Sh. Zayed Road | 8:00 am – 03:30 pm (Saturday to Thursday) | |
Umm Suqeim : Mashreq Gold and Express Banking | Villa No. 2 of Mr. Abdullah Ahmed Bin Fahad, Umm Sequim 1, Dubai, UAE | 9:00 am to 6:00 pm (Saturday to Thursday) | |
Al Quoz: Business Banking and Express Banking | Building of Khalifa Abdulla Ahmed Dasmal, located on Sheikh Zayed Road before 4x4 Motors, near Noor bank metro station, Al Quoz Area, Dubai, UAE | 08:00 am – 08:00 pm (Saturday to Thursday) | |
Burjuman : Full Service | Ground floor, Business Centre, Opposite Burjuman Centre and adjacent to Burjuman Metro Station , Khalid Bin Waleed Road, Bur Dubai, Dubai, UAE | 8:00 am to 03:30 pm (Saturday to Thursday) | |
Al Aweer DUCAMZ : Express Banking | Ground Floor, Ras Al Khor, Right Hand Used Car Show Room Complex, DUCAMZ Building, Al Aweer, Dubai, UAE | Sunday to Wednesday: 9.45am to 2pm and 3.45pm to 6pm Saturday and Thursday: 9.45am to 2.30pm | |
Al Khaleej : Express Banking and Business Banking | Ground Floor, Al Khaleej Road, Opp. Hyatt Regency Hotel, Deira, Dubai, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Souq Al Kabir : Express Banking and Business Banking | Ground Floor, Souq Murshid St, near Deira old Souq,Small Abra Deira on Baniyas road, Dubai, UAE | 8:00 a.m. – 03:30 p.m. (Saturday to Thursday) | |
Emirates Head Quarters Service Unit | Unit # 11-A, 2nd Floor (Attrium), Emirates HQ opposite terminal 3, Deira, Dubai | 8AM to 4:30PM - Saturday to Thursday | |
Box Park Meraas | Al Wasl Road , Dubai UAE | 24/7 | |
Sharjah Buhairah : Mashreq Gold and Express Banking | Shop No.1, Ground floor, Al Ghalfi Tower 1, Buheriah Cornish, Sharjah, UAE | 8:30 am – 03:30 pm (Saturday to Thursday) | |
Sahara Centre : Express Banking | Near Ramada - Al Nahda street - Sharjah, UAE | 10:00 a.m. – 10:00 p.m. (Saturday to Thursday) | |
Sharjah Industrial Area : Express Banking | Shop No.1, Industrial Area No 11, Mohd Obaid Al Suwaidi Bldg, near fourth Industrial road & Industrial Area Police station, before National Paints interchange, Sharjah, UAE | 8:00 am to 03:30 pm (Saturday to Thursday) | |
King Abdul Aziz : Express Banking and Business Banking | Omran Tower,Ground Floor,King Abdul Aziz road,Sharjah,UAE | 8:00am to 3:30 pm (Saturday to Thursday) | |
Sharjah Industrial Area : Express Banking | Shop No.1, Industrial Area No 11, Mohd Obaid Al Suwaidi Bldg, near fourth Industrial road & Industrial Area Police station, before National Paints interchange, Sharjah, UAE | 8:00 am to 03:30 pm (Saturday to Thursday) | |
Ajman Main : Full Service | Ground Floor, Sh. Abdul Aziz St. Next to Ajman Museum, Opposite of Ajman Gold Souq, near Ajman Lulu Hypermarket, Ajman, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Al Nakheel (RAK) : Express Banking | Ground Floor, Al Muntasser Rd, Near Baby Shop, Al Nakheel, Al Manama Supermarket, RAK, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) | |
Fujairah : Express Banking | Ground Floor, Ali Lahbash Bldg. Sh. Hamad Bin Abdullah St. Opp Abu Dhabi Commercial Bank, near Fujairah Municipality & KM Trading , Fujairah, UAE | 8:00 a.m. to 03:30 p.m. (Saturday to Thursday) |
Mashreq Bank Complaint Resolution
On having any complaints about banking services customers can reach the bank through any of the access channels mentioned below, they will resolve your concern within 2 working days.
Departments | Contact Numbers | Email ID | Login Through |
Mashreq Online | |||
Personal Banking | |||
Mashreq Gold | |||
SEM | |||
Head of Retail banking | |||
Head of Business Banking | |||
Head of Mashreq Gold |
Complaint against Bank
If you are not satisfied with the solution provided by Mashreq bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.
Central Bank | Ways to contact |
Contact Number | |
Complaint Email ID | |
Consumer Complaint Form | |
Contact Form | |
Fax | +971 2 6916004 |
Head Office | |
Contact Numbers (Sun-Thu: 9AM to 2PM) | |
Fax | +97126652504 |
Mail Box | P.O.Box: 854 |
Complaints can be registered by walkin through any of these central bank branches
Branch | P.O Box | Number | FAX |
Al Ain | 1414 Al Ain | (+971) 37664777 | |
Dubai | Box 448 Dubai | (+971) 43939933 - 3937802 | |
Fujairah | 768 Fujairah | (+971) 92226805 | |
Ras Al Khaimah | 5000 Ras Al Khaimah | (+971) 172284646 | |
Sharjah | 645 Sharjah | (+971) 65593099 - 5593977 |