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HSBC Customer Service Contact Numbers in UAE
General
Credit Card
Debit Card
Loan
Insurances
Banking Services
Branches
Bank Departments Others
Complaint To Central Bank
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Contact HSBC Bank
Customers can call on HSBC 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.
Customer Support | Contact Details |
HSBC Premier Customers (Inside UAE) | |
HSBC Premier Customers (Outside UAE) | |
HSBC Advance Customers (Inside UAE) | |
HSBC Advance Customers (Outside UAE) | |
HSBC Personal Banking Customers (Inside UAE) | |
HSBC Personal Banking Customers (Outside UAE) | |
| HSBC Phone Banking Voice ID | 800 VOICE (86423) |
Email Address | |
Facebook Messenger | |
Twitter Direct Message | |
Postal Address | P.O.Box 66, Dubai, UAE |
Debit Card Customer Care Numbers
If you want to activate HSBC debit card or want to know about HSBC debit card offers then you can contact these below numbers -
Debit Card Service | Contact Details |
Contact Number (Inside UAE) | |
Contact Number (Outside UAE) |
Loan Customer Support Numbers
If you have any query or want to get information regarding Personal Loans, then call at HSBC personal Loan Customer Service Number -
Loan | Contact Details |
Loan (Inside UAE) | |
Loan (Outside UAE) | |
Car Loan (Inside UAE) | |
Car Loan (Outside UAE) | |
Personal Loan | |
Mortgages |
Insurance
If you want to get information about insurance then call at below number -
Service | Contact Details |
Insurance Service |
Contact Details for Banking Services
On any phone banking or online banking queries or require any details, contact using the below mentioned numbers-
Banking Service | Contact Number (Inside UAE) | Contact Number (Outside UAE) |
HSBC Mobile & Online Banking | ||
HSBC Phone Banking for Premier customers | ||
HSBC Phone Banking for Advance customers | ||
HSBC Phone Banking for Personal banking customers | ||
HSBC Bank Overdraft Service | ||
HSBC Investment Service |
HSBC Bank Branches & Contact Details
HSBC Customer Service Address
HSBC Bank is also providing the Customer Service Centers which are located at prominent shopping centers, armed with designated customer service representatives to advise you on the full range of products and services.
Please find the HSBC Customer Service Address below -
City | Name of Customer service center | Address | Working hours | Telephone Number | Fax Number |
Abu Dhabi | Yas Mall | Yas Mall, Yas Island Lower Ground, Yas Mall,Abu Dhabi | Saturday - Thursday: 10:00–22:00
Friday: 14:00–22:00 | for HSBC Personal outside UAE)
8004420 for HSBC Advance
outside UAE)
8004320 for HSBC Premier (+97142241000 outside UAE) | N/A |
Dubai | Dubai Mall | Level LG, P1, Aquarium carpark or Gold Souk carpark, Sheikh Zayed Road | Saturday - Thursday: 10:00–22:00 Friday: 14:00–22:00 | outside the UAE) | 04 3399283 |
Dubai | Al Saqr Business Tower building | Sheikh Zayed Road | Saturday - Thursday: 8:00–17:00 | outside the UAE) | 04 3291909 |
Dubai | HSBC Tower | HSBC Tower, Ground Floor, Emaar Square, Downtown | Sunday - Thursday: 08:00-18:00 | N/A | N/A |
Dubai | Mall of the Emirates | 2nd floor near the cinemas | Saturday - Thursday: 10:00–22:00 Friday: 14:00–22:00 | outside the UAE) | 04 3414519 |
Dubai | Mirdiff | HSBC Customer Service Unit, Mirdif City Centre, Unit No - H023, First Floor, North East Car Parking Entrance, North Walk | Saturday - Friday: 10:00–22:00 | outside the UAE) | N/A |
Dubai | Al Saqr Business Tower building | Sheikh Zayed Road | Saturday - Thursday: 8:00–17:00 | outside the UAE) | 04 3291909 |
HSBC Bank Branches & Contact Details
You can visit the nearest bank branch for any queries & complaints on the address mentioned below -
Branch | Address | Working Hours | Tele. | Fax | Telex | Swift code |
Abu Dhabi | PO BOX 242, Abu Dhabi, UAE Omeir Bin Yousuf Building, Opposite Etisalat building, Old Airport Road, Abu Dhabi | Saturday - Thursday: 8:00–15:00 | (Outside UAE) | 97126331564 | 22231 HSBCAD EM | BBME AEAD ABU |
Bur Dubai | PO BOX 66, Dubai, UAE HSBC Bank Building 312/45 Al Suq Road, Bur Dubai | Saturday - Thursday: 8:00–15:00 | (Outside UAE) | 97145077488 | 45424 HSBCD EM | BBME AEAD |
Jebel Ali | PO BOX 66, Dubai, UAE Exit No: 22 from Sheikh Zayed Road towards Jebel Ali, Jebel Ali Free Zone main gate # 3, Dubai | Saturday - Thursday: 8:00–15:00 | (Outside UAE) | N/A | 45424 HSBCD EM | BBME AEAD |
Jumeirah | PO BOX 66, Dubai, UAE Al Wasl Road, Opp Safa Park, Jumeirah | Saturday - Thursday: 8:00–15:00 | (Outside UAE) | N/A | 45424 HSBCD EM | BBME AEAD |
Fujairah | P O BOX 21, Fujairah, UAE Hamad Bin Abdulla Street, Fujairah | Saturday - Thursday:8:00–15:00 | (Outside UAE) | 97192227150 | 89011 HSBCFJ EM | BBME AEAD FUJ |
Ras Al Khaimah | PO BOX 9, Ras Al Khaimah, UAE My City Centre Al Dhait | Saturday - Thursday: 8:00–15:00 | (Outside UAE) | 97172330200 | 99160 HSBC EM | BBME AEAD RKS |
Sharjah | PO BOX 25, Sharjah, UAE Abdul Aziz Majid Building, King Faisal Road, Sharjah | Saturday - Thursday: 8:00–15:00 | +971600554722 (Outside UAE) | 97165537880 | 68044HSBCSH EM | BBME AEAD SHJ |
Contacts for Other Banking Related Works
Enjoy speed and convenience with HSBC money transfers when making international or domestic payments, global transfers or receiving inward money transfers then call at the following numbers -
Finance Department | Contact Number (Inside UAE) | Contact Number (Outside UAE) |
HSBC Premier customers | ||
HSBC Advance customers | ||
HSBC Personal banking customers |
HSBC helping you to save online
Security Department | Contact Number (Inside UAE) | ID |
Contact Number (Inside UAE) | ||
Contact Number (Outside UAE) | ||
Email ID |
Note: If you are not satisfied with the response or did not receive a response within the time, you may escalate the issue to the Customer Experience team along with the complaint reference number provided when you had initially logged the complaint through any of the above channels. Here customerexperienceuae@hsbc.com
A Complaint about Bank
If you are not satisfied with the solution provided by HSBC then you can contact Central Bank (UAE) consumer complaint cell through these below ways -
Central Bank | Contact Details |
Contact Number | |
Complaint Email ID | |
Consumer Complaint Form | |
Contact Form | |
Fax | +971 2 6916004 |
Head Office | |
Contact Numbers: (Sun-Thu: 9 AM to 2 PM) | |
Fax | +97126652504 |
Mail Box | P.O.Box: 854 |
Complaints can be registered by visiting any of these central bank branches.
Branch | P.O.Box | Contact Details | Fax |
Al Ain | 1414 Al Ain | (+971) 37664777 | |
Dubai | Box 448 Dubai | (+971) 43939933 - 3937802 | |
Fujairah | 768 Fujairah | (+971) 92226805 | |
Ras Al Khaimah | 5000 Ras Al Khaimah | (+971) 172284646 | |
Sharjah | 645 Sharjah | (+971) 65593099 - 5593977 |