Arab Bank Customer service Contact Numbers in UAE

If you have any queries, complaints or feedback to provide Arab bank, you can always contact the bank customer care executives using any of the methods mentioned below.

You can check all Arab bank branches in Dubai and other Emirates with details mentioned-below.

SMS Banking Service: You can get an instant notification on your registered mobile number about your bank account transactions. There are two packages available to give you the ultimate convenience and security.

With this SMS Express Service, you will receive an instant message for the following services:

With this SMS ExpressPlus Service, you can select any of the following advanced SMS Alerts with a limit/interval of your choice:

Here, we will explain the steps to complain about the bank in step by step process.

Step 1:Contact the Arab Bank through all above available channels,

Step 2: It will take 2 business days to receive your complaint.

Step 3: If they don’t provide you with a solution, they will provide you with an estimation resolution time for 4 business days.

Step 4: If you have not received a resolution in the provided time frame, they will provide you with weekly updates on the status of your complaint and a revised resolution timeframe (for cases that require a timeframe more than 2 weeks).

If they are not able to resolve your complaint within 60 days:

• They will inform you of the reasons for the delay.

• Or they will provide you with information about your options for external escalation after the 60-day time frame.

(Source: 1 | 2 | 3 | 4 )

If a final response was not provided by the bank within 60 working days or if you are not satisfied with the solution provided by Arab Bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.

Complaints can be registered by walking through any of these central bank branches

(Source: 1 | 2 | 3 | 4 )