The process of making reimbursement claims would always be difficult because already going through the tough times of illness for a few days and again providing clarification about the process of the ordeal would be difficult. The reimbursement claim process may be lengthy and complicated.
The AXA reimbursement process is simple and easy and it will take only a few minutes. You need to submit an AXA reimbursement claim form with the required information and documentation and the process gets initiated.
How to fill the claim form?
First, download the AXA reimbursement form through a trusted source or through the company website. Get the printout if you want to submit the claim through the channels. You can fill out the online form through the AXA reimbursement claim portal.
Add the basic information like name, policy number, date of birth, date of treatment and others. Also, make sure the details you entered should match the insurance card given by the company.
Under the medical section, you are required to fill out the details of symptoms of the condition, when it first appeared, doctor diagnostics and other investigation details on the claim form.
The treatment which the doctor prescribed enters those details. Enter the names of medicine which are prescribed to you which include dosage, tenure of the medicines and others. Here at this stage, you should enter details of medical procedure.
You are required to sign the declaration and get it stamped by the doctor. Add the total amount that you want to claim and look to get reimbursement in the next column. Enter bank details and the contact info of the medical details of doctor and complete the claim form.
The medical details, treatment details and further procedures, the guidance of the doctor should be filled out as per the guidance of the doctors and should be stamped and signed by the doctor.
Dental reimbursements can also be made and there is a separate form that has to be filled out for claims. You have to make sure that you are filling the correct form. The process to fill all the forms is the same.
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What documents are required for claim submission?
All the original documents such as bills, receipts of drugs, medical tests, diagnostic tests and other documents which you want to claim reimbursement for should be submitted.
The other basic documents are Emirates ID, Insurance card which is issued by AXA.
Hospital bills and other discharge documents may be required for reimbursement.
Submission of AXA Claim form
You can submit an AXA reimbursement form in two ways depending on your channels. You can just submit the AXA claim form after you have filled the form through the online portal. After completing the form you have to send the scanned copy of the document.
Suppose if you have entered details manually then you have to submit the documents at the Dubai Headquarters of AXA Insurance. You can submit it by visiting the office or you can send it through the courier. You have to submit all the supporting documents with the form.
What is the process time?
Once the documents are submitted, the AXA claim takes around five days to get the claim settled. During this period you will be receiving text messages and updates about the claim process. If there is any discrepancy the insurance company will ask you questions and you have to clear the doubts.
You have to make sure that you keep checking the emails and updates from the insurance company.
About the author
Vinay Kumar Goguru is a finance professional with more than 8 years of diverse experience as a researcher, instructor and Industry work experience with both public and private entities. Prior to MyMoneySouq, he spent 6 years in Berkadia, It's a commercial mortgage banking company. He has a "Doctoral Degree in Commerce" and two master's degrees with a specialization in Finance, one as Master of Commerce and other as Master of Business Administration. He has written several articles on personal finance, published by different International journals. He loves traveling, reading and writing is his passion. He has a dream of writing a book on his favorite finance topics.
