The Dubai Electricity and Water Authority (DEWA) is committed to sustainability and convenience by offering the Green Bill, which is an electronic alternative to the traditional paper bill. This initiative is designed to streamline how you manage your bills while also supporting Dubai’s broader environmental objectives.
DEWA sends you an email on your registered email. You’ll receive a notification as soon as your latest bill is ready to view.
This initiative reflects DEWA’s dedication to sustainability and reducing paper consumption.
How to do DEWA Green Bill Registration?
The procedure for enrolling in DEWA bill registration is relatively simple. To register for the Green Bill, kindly adhere to the following guidelines:
First, navigate to DEWA’s Smart App or the official website. After that, please log in to your account using your DEWA credentials. Then, proceed to the Green Bill registration area and update your email preferences.
Upon completing your registration, you will receive your DEWA Green Bill copy directly via email on a monthly basis.
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Advantages of DEWA Green Bill
Switching to Green Bill offers several key advantages that are convenient and time saving.
- With Green Bill, you can access and pay your bills online, conveniently from anywhere with an internet connection.
- You’ll also receive your bills promptly, ensuring you have ample time to review and manage your payments.
- Green Bill allows you to easily maintain your bill and payment records in one centralized location, simplifying your financial management.
- By choosing Green Bill, you actively reduce paper waste and lower your carbon footprint, contributing to a more sustainable environment.
- You can now download and save all your bills under your Collective Account, identified by its Statement Code, directly as PDF files. This should make it easier for you to keep organized records.
What to do if you do not receive your bill?
If you are not receiving your DEWA Green Bill, please verify that your email address is correctly registered with DEWA and check your spam or junk email folder. If you continue to experience issues, you can contact DEWA customer support for further assistance.
Whether you’re moving in or out of your Dubai home, managing your water and electricity connection is essential, regardless of whether you’re leaving the country or simply moving to another emirate.
Fortunately, the Dubai Electricity and Water Authority (DEWA) handles everything from initial setup to deactivation, making the process straightforward.
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How to activate electricity and water?
If you’re new to the emirate and need to set up your DEWA account, here’s what you should know to get started.
- Ejari tenancy contract is required when applying for a DEWA account.
- Typically, the property agency manages Ejari accounts for apartments or villas.
- Register for Ejari on the Dubai Land Department (DLD) website or Dubai REST App. Alternatively, offline registration is available at Ejari typing centers in Dubai.
There are fees associated with Ejari issuance. The fee payable to the Real Estate Regulatory Agency (RERA) is AED 170. This can be paid through any authorized property management company or a RERA-approved center. This amount is subject to change from time to time by the authorities.
In addition to the RERA fee, there are service charges. If you process your Ejari issuance through a RERA-approved center, the service charge is AED 45. Alternatively, if you use an authorized property management company for Ejari issuance, the service charge is AED 40.
It is an automated move-in process for tenants that can now be initiated immediately after the Ejari is issued. This enhancement ensures that the necessary data is automatically transmitted to DEWA, which will then create a corresponding account for the tenant.
With this streamlined service, applicants can expect to have their electric connections set up quickly.
The best way to apply for Dubai water and electricity services is through the DEWA Smart App or the DEWA website, available 24/7. You can download the mobile app from the Google Play Store or App Store. Alternatively, use the Dubai Now app to pay DEWA bills online.
Offline services are also available where you can visit the DEWA Customer Happiness Centres.
Takeaway
DEWA provides a way for Dubai residents to manage their water and electricity consumption more effectively. You will now receive a single email notification for all collective accounts under your statement code. To view the detailed breakdown of each bill, you can log in to DEWA’s Customer eServices Portal.